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About Us

Fletchers is a proud, fourth-generation family-based real estate agency with a history of over 90 years in real estate that has earned us an unsurpassed reputation in servicing our clients.


Since Fletchers inception in 1919, the face of real estate has changed remarkably. Fletchers has evolved accordingly, embracing new technology and communications systems, structured ongoing training programmes, a state-of-the-art integrated database and a strong focus on customer service. As pioneers in many of these areas, we are proud to say that we are well respected in the real estate industry.

Like every successful organisation, Fletchers network is rapidly growing and now includes a select group of peers who have been carefully vetted to ensure that they share our vision of achieving the world's best practice in everything we do. Our most recent accolades include:




 

  • Large Residential Agency Award 2011  
  • 3 time winner of the Website Award including the inaugural award, the 2010 award and the current 2011 award
  • 3 time winner of the Victorian Residential Salesperson of the Year - Tim Heavyside, including inaugural 2006, 2010 and current 2011
  • 2011 Australian Residential Salesperson of the Year - Tim Heavyside (highest possible Australian award) - REIA
  • Corporate Promotions Award (Multiple Offices) 2000 - REIV                                                                                            

Tim and Rob Fletcher, Director and Executive Chairman and Director of Project Marketing respectively, are both active in the business. Rob’s sons, Mark and Nick, work as Property Consultants and Tim Fletcher’s daughter, Kate is also involved together with his wife, Marilyn, who is a working Director. Tim Fletcher’s profile is well known through his frequent television appearances and regular radio segments, and he has long been regarded as a leader and spokesman for the real estate industry.

Repeat and referral business is fundamental to the success of Fletchers and we are proud to say that our clients return to us time and time again as well as referring us to their family and friends. Our world’s best practice ‘Fletchers Way’ philosophy (documented approach to providing outstanding service to our clients) is instilled in every member of our team and is one of most important components to our success.

Fletchers also recognise the importance of having multi-cultural property consultants, particularly of Asian background. We are proud of our outstanding team that includes members fluent in numerous languages who are able to directly market all our properties with a true understanding of our clients’ culture and requirements.

Though times have changed, Fletchers basic values have not and we pride ourselves on:
 

  • Commitment
    Consistently working to deliver superior results.
  • Local Knowledge
    We are committed to an unequalled understanding of the areas we service
  • Integrity
    Individually & collectively, our high standards ensure a professional experience.
  • Quality Service
    Multi-lingual team skilled at developing personal relationships.
     


 


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