Infrastructure

In line with our vision we have a world’s best practice infrastructure to enable our franchisees to be leaders in their respective markets.

This includes but is not limited to: 

Fletchers Website

Our award winning site www.fletchers.net.au is the flagship of our internet offering.  We also possess the capacity to multi load to all leading real estate portals through which we have state of the art rich media banners on display.

Our Google/Bing/Yahoo optimisation program is highly refined and has seen Fletchers achieve the highest ranking results of any real estate company in Australia (as provided by Google), as well as achieving over 1,000 unique visitors a day coming straight into our website.

Fletchers clients also have the ability to tap into a range of specialised web products, including professional Video Tours (also available for agents profiles), individualised property or area Google/Bing/Yahoo optimised websites.

Fletchers Intranet

A comprehensive system utilizing Mavim software which is accessible through any browser and provides all franchisees and their team with a complete sales methodology, “Fletchers Way”, which covers prospecting right through to client for life. This is inclusive of policies, procedures and documents in support. This includes an impressive selection of agent marketing materials and a comprehensive Sales Learning Library.

Our intranet also has general office manuals and precedents for Property Management and all other internal services (administrative) areas within a real estate office.

In other words everything you need to operate a successful real estate office and optimise your people resources has been incorporated into our Intranet.

Fletchers CRM

Fletchers have developed a totally customised client relationship management (CRM) system to support “Fletchers Way” utilising Dynamic CRM, a Microsoft product working in conjunction with MS Outlook.  

Our CRM is an outstanding tool for your sales and business development people within your property management team. It provides a comprehensive system to track contacts, listing appointments, listings and sales. It is ideal for creating and tracking activities (including emails), buyer matching and for keeping in regular contact through all means of communication (hard copy, email, telephone and MMS/SMS).