Urgent Repairs

What counts as an urgent repair?

• A burst water service

• A blocked or broken lavatory system

• A Serious roof leak

• A gas leak

• A dangerous electrical fault

• Flooding or serious flood damage

• Serious storm or fire damage

• A failure or breakdown of any essential service or appliance provided by the landlord or agent for hot water, water, cooking, heating or laundry

• A failure or breakdown of the gas, electricity or water supply

• Any fault or damage that makes the rented premises unsafe or insecure

• An appliance, fitting or fixture which is not working properly and causes a substantial amount of water to be wasted OR

• A serious fault in a lift or staircase in the rented premises.

(Renting, Statement of Rights and Duties 2000, pg 8)