What counts as an urgent repair?
A burst water service
A blocked or broken lavatory system
A Serious roof leak
A gas leak
A dangerous electrical fault
Flooding or serious flood damage
Serious storm or fire damage
A failure or breakdown of any essential service or appliance provided by the landlord or agent for hot water, water, cooking, heating or laundry
A failure or breakdown of the gas, electricity or water supply
Any fault or damage that makes the rented premises unsafe or insecure
An appliance, fitting or fixture which is not working properly and causes a substantial amount of water to be wasted OR
A serious fault in a lift or staircase in the rented premises.
(Renting, Statement of Rights and Duties 2000, pg 8)